BECK Gruppe · E-Services & Solutions

Webshop, Online-Marketing, Customer Care & Billing
Professional process consulting
increases image and sales

Entire eCommerce Outsourcing and intelligent Customer Management

1. eCommerce

Your business is focused to the classic channels of distribution so far and wants to open up additional distribution channels over the Internet? Or you already have a web shop and want to increase its sales success? Then you have come to the right place!

We see in our daily business that selling on the Internet arrived in most industries and size of enterprises worldwide and can be essential driver for securing and even increasing profits - especially if applied as part of a multi-channel strategy.

The Beck Group business areas range from the e-consulting over online marketing to e-commerce outsourcing and customer care and payment management. With us you will receive comprehensive and competent advice and assistance from the beginning. We start with analysis of your business and processes and develop elaborated plans strengthening sales and marketing with modern internet and mobile concepts.
Our analysis and implementation methods differentiate between retailers & wholesale (for.tail) and manufacturers (for.industry).

We start with the classic process consulting on the development process or the optimization of e-commerce solutions, consult you on all matters related to social and online marketing and develop new solutions and ideas to optimize your distribution business. And of course we run your online store, including all continuative tasks such as credit checks, payment, handling subscriptions, fulfillment, hosting or interfaces to ERP systems. The Beck Group will support you from the beginning to the successful completion of your business.

Full service is our mission, every single day!

Our Services:

  • Webshop
  • Creating Content
  • Photography
  • eMarketing
  • Social Marketing
  • Online Campaigns
  • Process Consulting
  • IT-Integration
  • Controlling

Our analysis and implementation methods:

for.industry

for.tail

2. Customer Care & Billing

You have successfully get your gaming and lifestyle portal - the number of users increases but the development of your internal service processes can not keep up? In particular, the necessary IT changes cost a small fortune?

Our gaming-services professionalize your process and improve the efficiency of your customer management.

For the operational level on the tasks arising with differences of the proper job completion by automated processes ensures error-free. People and applications are in line with your organizational business goals sensibly interlocked with each other and thus ensure maximum synergy and information. This creates optimal transparency, accurate measurement and precise controllability in your company.

Our Services:

  • Customer Management
  • Invoice
  • Payments